I was on a Zoom call recently with a dozen or so group practice owners and I brought up quarterly meetings. How many of you do them, I asked. I think I saw someone yawn.

The summer slump isn't inevitable. It's what happens when practices get passive about retention. Here's how to prevent revenue loss and keep your practice busy.

If you’re cringing at the idea of sales, this one is for you. Your practice is a business, and every client relationship starts with a sale — whether you're calling it that or not. The question is whether you're doing it consciously or by accident. I wrote about why therapists tend to back off from the sales process, why that's costing your practice, and what a good sale actually looks like.

As a business consultant to group practice owners, I repeatedly see three distinct challenges in group practice growth. At any given moment, almost all practices are dealing with one of these things, and often they’re dealing with it effectively. A challenge only becomes a problem when something is stuck, messy, or moving in the wrong direction.